Lettings agents — Goodlord, Reapit, Alto, Veco — renewal triggers, certificate tracking, deposits, contractor SLAs.
Lettings agents — Goodlord, Reapit, Alto, Veco — renewal triggers, certificate tracking, deposits, contractor SLAs. Built for UK letting and estate agents.
Renewal windows watched per door, market-rate suggestion ready, e-sign extension queued — no agent thumbing a wall calendar on a Friday.
Every certificate per door with expiry, contractor pre-booked at T-minus-30, audit log for the inspection. The thing that loses the licence, prevented.
DPS, MyDeposits, TDS — protected on day one, returned on schedule, deductions documented with photo and quote evidence.
Tenant reports a leak via portal or WhatsApp — auto-routed to the plumber on rota for that postcode, SLA clock running, manager sees breach before tenant chases.
Email, WhatsApp, portal messages — pulled into one tenancy thread with response-time tracking. Negotiators stop being the bottleneck.
The agency's drafting brain, searchable from a phone on a viewing. New negotiators productive on day one, not month three.
An independent letting agency tracked maintenance via three WhatsApp groups, certificates in a shared spreadsheet, and renewals on a paper calendar. Three-week build: contractor auto-routing by postcode + trade, certificate expiry tracker, 60-day renewal trigger. Eight months in: SLA breaches down 62%, eleven hours back per manager per week, twenty-four thousand in renewal fees recovered.
How we measure: SLA breach rate measured via maintenance ticket open-to-close timestamps (n = 487 tickets, 6-month rolling); renewal-fee recovery from comparison of renewals processed via the new trigger flow vs prior six-month manual cycle.
If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.
Bring the door list, the renewals due, and the maintenance backlog. We diagnose from the numbers.