Six representative engagements — the leak we found on the P&L, the system we built to close it, the line item that moved. Numbers reflect the bands we plan around for engagements of this shape.
Six rooms, four tools, fourteen percent of enquiries falling through. Two-week build: one stack across every room.
Twelve people, forty active projects, margin invisible until quarter-end. We made it visible weekly. They renegotiated one client, fired another.
Forty covers a night, fridge audit on a clipboard, £400 of fresh stock binned weekly. Stock-on-hand tied to bookings, supplier auto-orders.
Five chairs, five channels, two missed enquiries every weekend. Routing rules, suggested replies, deposit-on-hold — the queue cleared itself.
Two-hundred covers, one owner on the floor, the till crashed every six weeks mid-service. Load-tested order flow, offline-capable mobile till, kitchen ticket fallback.
Three vans, forty active jobs, invoice status across four spreadsheets. Live job dashboard, auto-invoice on completion, payment reminders.
One call. No deck. We come prepared.
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