Skip to main content
Property · Block management

Section 20, on time. Service charge, on rails.

Block managers — Qube, Propman, Qube PM — Section 20 consultations, service charge cycles, AGMs, contractor SLAs.

1–50 buildings · 50–500 buildings
IRPM · ARMA-aware
FRA compliance, achievable
Consultation on schedule
Block 1–50 buildings · 50–500 buildingsRICS IRPM · ARMA-aware100% FRA compliance, achievableS20 Consultation on schedule
The block management stack

Six instruments, calibrated.

Block managers — Qube, Propman, Qube PM — Section 20 consultations, service charge cycles, AGMs, contractor SLAs. Built for UK block management firms.

01 · Section 20 consultations

Stage one, stage two, on the clock.

Every qualifying works trigger flagged at threshold, notice templates parameterised, leaseholder responses logged, statutory deadlines on a visible clock — no consultation costs lost to a missed date.

  • Qualifying works threshold trigger
  • Notice templates (Stage 1 & 2)
  • Leaseholder response log
  • Statutory deadline tracker
02 · Service charge cycle

Demands out, accounts back, on schedule.

Annual budget, half-year demand, year-end accounts — the cycle on rails with reconciliation to Qube or Propman. Leaseholder portal for statements, no chasing the manager for a copy.

  • Budget-to-demand workflow
  • Half-year & year-end packs
  • Qube / Propman reconciliation
  • Leaseholder statement portal
03 · AGM scheduling + minutes

Notice, agenda, minutes — templated.

AGM date, statutory notice generated, agenda built from open items, minutes captured live, action log carried forward. The thing the directors actually want, on time.

  • Statutory notice generation
  • Agenda from open items
  • Live minute capture
  • Carry-forward action log
04 · Contractor SLAs

Lift, lighting, grounds, cleaning — on the clock.

Per-building contractor roster with SLA windows, recurring jobs scheduled, ad-hoc tickets routed, scorecard per supplier. Director questions answered with a screen, not a search.

  • Per-building contractor roster
  • Recurring + ad-hoc routing
  • SLA breach escalation
  • Supplier scorecards
05 · Compliance

FRA, asbestos, lift LOLER — never lapsed.

Every building, every certificate, every clock. Fire Risk Assessments on the renewal cycle, asbestos register live, lift LOLER on six-monthly schedule — the inspection nobody enjoys, passed.

  • FRA renewal cycle
  • Asbestos register & survey log
  • Lift LOLER 6-monthly schedule
  • Audit-ready compliance pack
06 · BrainBase

Lease clauses, RICS guidance, case law — indexed.

The firm's drafting brain — every lease, every variation, every tribunal decision the team has run into — searchable from a phone on a site visit.

  • Lease & variation library
  • RICS / IRPM guidance digest
  • Tribunal decision archive
  • AI-assisted retrieval
Sample engagement

The 84-building portfolio that hit 100% FRA.

84 buildings. Twelve managers. FRA compliance at 71%.

A regional block management firm tracked Fire Risk Assessment renewals via a shared spreadsheet and individual manager memory. Two-week build: per-building compliance ledger with FRA, asbestos, lift LOLER on rolling clocks; contractor pre-booking at T-minus-45; director-facing compliance dashboard. Six months in: FRA compliance from 71% to 100%, lift LOLER breaches eliminated, director AGM questions answered from screen not spreadsheet.

How we measure: FRA compliance measured as percentage of buildings with valid in-date assessment, weekly snapshot across 84-building portfolio over six months; lift LOLER breach defined as any building running >185 days since last six-monthly examination.

100%FRA compliance, from 71%
0lift LOLER breaches, six months
−9 hrsmanager prep per AGM
Adjacent industries

Different shape of the same problem.

If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.

Map the buildings.

Bring the building list, the compliance register, and the next AGM date. We diagnose from the numbers.