01 · Multi-client SKU mgmtMintsoft, Linnworks-grade, owner-readable.
Per-client SKU master, lot and serial tracking, expiry, per-bin allocation. Mintsoft, Linnworks, or custom — clients see their stock, you see the warehouse.
- Mintsoft / Linnworks
- Per-client SKU + bin map
- Lot, serial, expiry capture
- Stock-take & cycle-count
02 · Pick path optimisationWave, batch, zone — the route written before the trolley moves.
Pick paths sequenced by bin location, order priority, and picker skill. Walk-time falls, pick rate rises, the 'where is bin 14C' chatter ends.
- Wave & batch picking
- Zone-based routing
- Per-picker skill weighting
- Live trolley dashboard
03 · Billing per actionReceive, pick, pack, ship — priced per touch.
Every touch — goods-in, putaway, pick, pack, ship, return — logged and priced per the client contract. Invoices generated from the activity log, not the back-of-envelope.
- Per-action activity log
- Per-client rate cards
- Auto-generated invoices
- Xero / QuickBooks sync
04 · Damaged / missingDamage at receipt, missing at pick — flagged, paid.
Damage logged at goods-in with photo, missing items flagged at pick, supplier and client notified — paperwork pre-filled. The dispute closes before it becomes a credit note.
- Photo-at-receipt capture
- Per-pick variance log
- Auto-supplier / client notification
- Dispute-resolution exports
05 · Client portalStock, orders, invoices, KPIs — one login.
Clients log in, see live stock, orders in flight, billing-to-date, and KPI history — branded and yours. Status emails stop landing in the ops inbox.
- Live stock view
- Order & POD history
- Billing & KPI dashboard
- Branded client portal
06 · BrainBasePer-client SOPs, packing standards, returns rules — owned.
Per-client packing notes, fragile rules, returns workflows, carrier preferences — searchable from the floor, the office, and the client portal.
- Per-client SOPs
- Packing & fragile standards
- Returns workflow library
- AI-assisted retrieval