UK removals — domestic + commercial — Move4U / MyMovingDay — surveyor app, packing inventory, owner-driver pay, claims management.
UK removals — domestic and commercial — Move4U / MyMovingDay — surveyor app, packing inventory, owner-driver pay, claims management. The survey, the move, and the claim on one record.
Volume-by-room captured on the surveyor's phone, packing materials priced, vehicle and crew sized — quote in the customer's inbox before the surveyor leaves the drive.
Every item photographed at pack with condition note and origin-room. The inventory becomes the claims defence — and the load-plan for the destination.
Crew availability, van capacity, materials stock, customer dates — on one board. Double-bookings and short-staffed Saturdays disappear from the calendar.
Damage claims cross-referenced to the per-item photo log, paperwork pre-filled for the insurer, customer kept in the loop. Claims close in days, not months.
Survey notes, quote sign-off, packing day, move day, snags, settled — pulled into one customer thread. No clipboard, no WhatsApp group, no missed handover.
Per-property access notes, parking rules, lift dimensions, packing standards for fragile and antique — searchable from the cab, the depot, and the surveyor's phone.
A twelve-van removals firm ran on paper inventories and a CRM that didn't know where photos lived — claims rate stuck at 3.4%, insurer pushing premiums up, the owner paying out goodwill on disputed damages. Two-week build: Move4U-style surveyor app with per-item photo and condition, inventory tied to crew and van, claims workflow with paperwork pre-fill. Six months in: claims rate 3.4% to 0.6%, insurer premium reduced at renewal, three contested damages defended outright with the photo log.
How we measure: Claims rate measured as paid-out claims / completed moves, monthly rolling, baseline 12 months before go-live; premium change confirmed at insurer renewal; defended-damages count from the dispute log.
If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.
Bring a recent survey, the inventory format, and the last claim. We diagnose from the numbers.