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Retail & commerce · Multi-store

Every store, every channel, one number.

UK multi-store independent — 2-15 sites — central stock, per-site margin, central marketing, head office on one screen.

2-5 sites · 6-15 sites
Or franchise group
Dead stock, central reorder
Head office, every site
Multi-store 2-5 sites · 6-15 sitesIndependent Or franchise group−38% Dead stock, central reorder1 screen Head office, every site
The multi-store retail stack

Six instruments, calibrated.

UK multi-store independent — 2-15 sites — central stock, per-site margin, central marketing, head office on one screen. Built for owners running real estate, not just shops.

01 · Central stock + per-site allocation

One stock pool, allocated by velocity.

Lightspeed Retail or Cin7 as the master ledger. Stock allocated to sites by sales velocity, transfers initiated from head office, dead stock surfaced before the markdown.

  • Lightspeed Retail / Cin7
  • Velocity-based allocation
  • Inter-site transfer workflow
  • Dead-stock surfacing
02 · Per-site margin + sales reporting

Which store is paying its rent?

Live revenue per site, gross margin per category per site, staff cost overlay. The conversation about closing or doubling-down, on real numbers.

  • Per-site daily revenue
  • Per-category margin
  • Staff-cost overlay
  • Rent-yield calculation
03 · Channel manager

Online + every site, one stock count.

Shopify, eBay, Amazon — pulled to one stock count. Listings published from a single product master. No oversells, no dead listings, no reconciling at midnight.

  • Shopify + marketplace sync
  • Single product master
  • Auto-republish on stock
  • Oversell prevention
04 · Multi-site loyalty

One loyalty card, every door.

Customer accrues at any site, redeems at any site. Birthday flow per region, tiered VIP across the group. Loyalty as a group asset, not a per-store experiment.

  • Cross-site accrual + redeem
  • Tiered VIP
  • Per-region campaigns
  • Owned customer list
05 · Marketing campaigns

Central campaigns, per-site flavour.

Email, SMS, WhatsApp — central editorial calendar with per-site overrides for opening hours, local stock, regional offers. The brand consistent, the message local.

  • Central editorial calendar
  • Per-site overrides
  • Email + SMS + WhatsApp
  • Performance per channel + site
06 · BrainBase

The group's playbook, indexed.

SOPs, supplier info, training, brand standards — searchable from any till in any store. New starter onboards the same way in every site.

  • Group SOPs + standards
  • Supplier + product info
  • Multi-site training tracks
  • AI-assisted retrieval
Sample engagement

The four-site retailer that cut dead stock 38%.

Four stores. Stock allocated by gut feel. Dead stock written off twice a year.

A four-site UK retailer ran each store as its own kingdom on EposNow, with stock ordered locally and reconciled in head office on a Friday. Three-week build: Lightspeed Retail across all four sites, central PO workflow, velocity-based allocation, dead-stock surfacing dashboard. Six months in: dead stock cut 38% on the same revenue, central reorder cycle dropped from weekly to twice-weekly with less effort, head office got a single screen for the estate.

How we measure: Dead stock = inventory aged 90+ days at SKU level, valued at cost across all four sites; baseline measured for the trailing 12 months pre-build vs the first six months post-build, normalised for revenue.

−38%dead stock, six months
4 siteson one stock ledger
1 screenhead office, live
Adjacent industries

Different shape of the same problem.

If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.

Map the estate.

Bring the site list, last quarter's stock count, and a per-site P&L. We diagnose from the numbers.