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Hospitality · B&Bs

Booking, breakfast, breakdown — managed.

UK B&Bs — Eviivo, Little Hotelier — bookings, breakfast prep, channel sync, owner-friendly tools for 4-15 rooms.

4-15 rooms · independent
Countryside · town centre · seaside
Owner-friendly setup
Direct bookings, year one
B&B 4-15 rooms · independentUK Countryside · town centre · seasideEviivo Owner-friendly setup+18% Direct bookings, year one
The b&bs stack

Six instruments, calibrated.

UK B&Bs — Eviivo, Little Hotelier — bookings, breakfast prep, channel sync, owner-friendly tools for 4-15 rooms.

01 · Booking management

Eviivo or Little Hotelier, owner-readable.

Eviivo or Little Hotelier wired with the right defaults for a small operator — no enterprise overhead, no hidden module nobody enabled. Bookings, deposits, and the daily arrival list on one screen.

  • Eviivo configuration
  • Little Hotelier setup
  • Daily arrival list
  • Deposit & cancellation policy
02 · Channel sync

Booking.com, Airbnb, direct — one calendar.

Rates and availability pushed across Booking.com, Airbnb, and your direct site. Bookings pulled back instantly. Double-bookings stop. The owner stops manually closing dates on three platforms.

  • Booking.com & Airbnb sync
  • Direct-site availability
  • Rate parity monitoring
  • Min-stay & restrictions
03 · Breakfast + housekeeping

The next morning, on one sheet.

Tomorrow's breakfast count by dietary requirement, today's room turns, the laundry pickup window — all on one daily sheet, printed or on a phone. The kitchen and housekeeping run without the owner repeating themselves.

  • Daily breakfast count
  • Dietary requirements view
  • Room-turn schedule
  • Laundry & supplier orders
04 · Guest comms

Pre-arrival, in-stay, post-stay — friendly, not corporate.

Confirmation, parking instructions, breakfast time confirmation, post-stay thank-you with a review nudge — written in the owner's voice, scheduled, and measured. The hospitality stays personal even when it's automated.

  • Pre-arrival info pack
  • Parking & arrival instructions
  • Breakfast confirmation
  • Owner-voice templates
05 · Reviews

TripAdvisor, Google, Booking — chased systematically.

Post-stay review request routed to the right platform per guest source, response template ready for the owner to personalise, low-rating early-warning to the inbox before it goes public.

  • Multi-platform routing
  • Per-source request logic
  • Low-rating early warning
  • Response-template library
06 · BrainBase

House guide + supplier list + recipes.

House manual for guests, supplier contacts for the owner, breakfast recipes and prep timings for whoever's covering — searchable, printable, owned. The B&B brain that survives the next housekeeper.

  • Guest-facing house manual
  • Supplier contact list
  • Breakfast recipes & prep
  • AI-assisted retrieval
Sample engagement

The seaside B&B that doubled direct bookings.

Seven rooms. 80% Booking.com. Owner-husband chasing reviews on Post-its.

A seaside B&B with seven rooms ran most bookings through Booking.com and chased reviews when the owner remembered. Two-week build: Eviivo wired up properly, Booking.com + Airbnb + direct site on one calendar, pre-arrival info pack with direct-rebook nudge, post-stay review chase by source. Six months in: direct bookings doubled, OTA commission down fifteen percent, owner stopped working Sundays.

How we measure: Direct vs OTA mix tracked via Eviivo monthly across 1,260 room-nights; review volume pulled from TripAdvisor + Google + Booking.com pre and post-build (12 months either side).

direct bookings
−15%OTA commission spend
+47reviews / year
Adjacent industries

Different shape of the same problem.

If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.

Map your B&B.

Bring the channel mix, the breakfast list, the review screenshots. We start with the morning.