B&B 4-15 rooms · independentUK Countryside · town centre · seasideEviivo Owner-friendly setup+18% Direct bookings, year one
The b&bs stack
Six instruments, calibrated.
UK B&Bs — Eviivo, Little Hotelier — bookings, breakfast prep, channel sync, owner-friendly tools for 4-15 rooms.
01 · Booking management
Eviivo or Little Hotelier, owner-readable.
Eviivo or Little Hotelier wired with the right defaults for a small operator — no enterprise overhead, no hidden module nobody enabled. Bookings, deposits, and the daily arrival list on one screen.
Eviivo configuration
Little Hotelier setup
Daily arrival list
Deposit & cancellation policy
02 · Channel sync
Booking.com, Airbnb, direct — one calendar.
Rates and availability pushed across Booking.com, Airbnb, and your direct site. Bookings pulled back instantly. Double-bookings stop. The owner stops manually closing dates on three platforms.
Booking.com & Airbnb sync
Direct-site availability
Rate parity monitoring
Min-stay & restrictions
03 · Breakfast + housekeeping
The next morning, on one sheet.
Tomorrow's breakfast count by dietary requirement, today's room turns, the laundry pickup window — all on one daily sheet, printed or on a phone. The kitchen and housekeeping run without the owner repeating themselves.
Daily breakfast count
Dietary requirements view
Room-turn schedule
Laundry & supplier orders
04 · Guest comms
Pre-arrival, in-stay, post-stay — friendly, not corporate.
Confirmation, parking instructions, breakfast time confirmation, post-stay thank-you with a review nudge — written in the owner's voice, scheduled, and measured. The hospitality stays personal even when it's automated.
Post-stay review request routed to the right platform per guest source, response template ready for the owner to personalise, low-rating early-warning to the inbox before it goes public.
Multi-platform routing
Per-source request logic
Low-rating early warning
Response-template library
06 · BrainBase
House guide + supplier list + recipes.
House manual for guests, supplier contacts for the owner, breakfast recipes and prep timings for whoever's covering — searchable, printable, owned. The B&B brain that survives the next housekeeper.
Guest-facing house manual
Supplier contact list
Breakfast recipes & prep
AI-assisted retrieval
Sample engagement
The seaside B&B that doubled direct bookings.
Seven rooms. 80% Booking.com. Owner-husband chasing reviews on Post-its.
A seaside B&B with seven rooms ran most bookings through Booking.com and chased reviews when the owner remembered. Two-week build: Eviivo wired up properly, Booking.com + Airbnb + direct site on one calendar, pre-arrival info pack with direct-rebook nudge, post-stay review chase by source. Six months in: direct bookings doubled, OTA commission down fifteen percent, owner stopped working Sundays.
How we measure: Direct vs OTA mix tracked via Eviivo monthly across 1,260 room-nights; review volume pulled from TripAdvisor + Google + Booking.com pre and post-build (12 months either side).
2×direct bookings
−15%OTA commission spend
+47reviews / year
Builds for hospitality
Use cases that fit.
Each is a tightly-scoped build, fixed price, owned by you.