Indie cafés and small chains — Square or Lightspeed POS, daily prep, loyalty, third-wave coffee supplier flow.
Indie cafés and small chains — Square or Lightspeed POS, daily prep, loyalty, third-wave coffee supplier flow. Beans to barista, by 8am.
POS sales pulled into the prep brain. The 7am opener sees what Tuesday's pastry case sold, what's left over, what to bake first. Counter-side, not back-office.
House subscriptions and wholesale accounts on rails — recurring orders, pause/skip, roast-date stamping, courier handoff. The roastery side without the spreadsheet.
Whatever the brand wants — point-based, stamp-card, named-tier — wired to the POS so the barista doesn't fumble at the counter. Repeat-rate visible, not guessed.
Forecast covers + the rota → labour as % of takings, by shift. The owner sees Sunday's labour ratio at noon, not at month-end. Tronc allocated, payroll exports clean.
Sandwich, salad, pastry — supplier ingredient updates pushed through, baristas see live allergen on the till. Natasha's Law-aware. EHO inspection documented.
Drink recipes, milk-steaming standards, opening checklists, training videos, supplier contacts — findable from the bar phone or the new starter's induction.
A four-site specialty chain ran POS on Square but each opener built the prep list from instinct. Pastry waste varied 3x site-to-site. Two-week build: shared mise-en-place playbook driven by Square sales history, daily prep brief sent to each site lead's phone at 6am, weekly cross-site review. Four months in: average prep time down 22%, pastry waste down 41% at the worst-performing site, openers calling the owner less.
How we measure: Prep time logged by site lead against the new playbook output (n = 76 days, 4 sites); baseline drawn from prior 6-week diary captures; pastry waste tracked daily.
If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.
Bring last month's POS export, the prep playbook, and a recent waste log. We diagnose from the numbers.