01 · Student-tutor matchRight tutor, first session.
Matching by subject, level, location, learning style — not by the spreadsheet the founder updates on Sundays. New parent enquiries routed to the available tutor with the right specialism in minutes.
- Subject + level + style match
- Availability-aware routing
- Trial-session conversion tracking
- TutorCruncher, custom build
02 · SchedulingThe calendar everyone reads.
Tutor availability, parent booking, room or platform allocation, reschedule rules — one source of truth, parent-app friendly. No more triple-booking the maths tutor on a Tuesday.
- Tutor availability & blocks
- Parent self-service booking
- Reschedule + cancellation rules
- TutorBird, Google Calendar sync
03 · Billing & commissionPer-tutor billing, commission split, clean.
Parents billed per session or per package, tutors paid their share, the agency keeps its commission — calculated, reconciled, exported. No spreadsheets at the end of the term.
- Session + package billing
- Per-tutor commission split
- Stripe / GoCardless DD
- Xero / FreeAgent export
04 · Parent + student commsOne thread per family.
Session notes, homework, progress comments, billing — parents see what they need, students see what they need, tutors don't repeat themselves across WhatsApp, email, and a shared doc.
- Per-family thread
- Session notes & homework
- Progress comments
- WhatsApp + email digest
05 · Reviews & safeguardingDBS current, reviews honest.
DBS dates tracked, safeguarding policy versioned, parent reviews collected after every block — the agency's reputation evidenced, not assumed. The bits an inspector or a worried parent both want to see.
- DBS expiry tracking
- Safeguarding policy versioning
- Post-block parent review
- Incident log + escalation
06 · BrainBaseCurriculum, past-papers, lesson plans — searchable.
The agency's teaching brain, owned and indexed. Lesson plans, past-paper archives, mark schemes, exemplar answers — new tutors find the right resource in seconds, not the wrong one at midnight.
- Lesson-plan library
- Past-paper archive
- Mark-scheme index
- AI-assisted retrieval