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Brand voice library
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Supplier roster
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Sample engagement
The agency that fired its worst client.
Eighteen people. Twenty-three retainers. Margin invisible until quarter-end.
A digital agency ran on Notion for projects, Toggl for time, and a quarterly bookkeeper call for P&L. Two-week build: time-capture inside the project tool, live utilisation, per-client margin reconciliation. One quarter in: identified two clients running 31% under cost; renegotiated one, ended the other. Recovered £42k in opportunity cost across the next two quarters.
How we measure: Per-client margin reconciled monthly across Toggl time entries, Xero billing, and direct-cost allocations; utilisation = billable / available hours, rolling 8-week average across 18 staff.
+18%billable utilisation
+£42kopportunity cost recovered
2 clientsrepriced or removed
Builds for professional services
Use cases that fit.
Each is a tightly-scoped build, fixed price, owned by you.