ID, right-to-work, IR35 status determination, bank verification — flowed in one onboarding. Workers can take their first gig the day they sign up.
ID + right-to-work check
IR35 SDS workflow
Bank verification
Stripe Connect Express setup
02 · Gig matching algorithm
The right worker, every time.
Skills, location, rating, availability — matched in milliseconds. The match learns from accept-rate, completion, and re-book signals over time.
Skills + geo match
Acceptance-rate weighting
Surge & demand routing
Re-book preference
03 · Same-day payout
Stripe Connect Express, instant.
Funds released same-day on completion, with optional instant payout to debit card. Worker retention compounds when pay clears before tonight's tube ride home.
Stripe Connect Express
Instant payout (debit)
Earnings dashboard
Tax export (HMRC-aware)
04 · Trust + ratings
Two-way reviews, transaction-linked.
Customers rate workers, workers rate customers. Both signals tied to a real gig, moderated for abuse, surfaced in match logic.
Two-way ratings
Moderation queue
Match-logic feedback
Worker reputation tier
05 · Dispute flow
Triaged before it escalates.
Cancellations, no-shows, partial completion — flagged with evidence, mediated, refunded or released. SLA-tiered, audit-trailed.
No-show / cancel triggers
Evidence upload
Mediation timeline
Refund / release controls
06 · BrainBase
Operator playbook, searchable.
Worker FAQ, dispute SOPs, IR35 guidance, comms templates — searchable from the console. Ops scale faster than headcount.
Worker FAQ
Dispute SOPs
IR35 guidance
AI-assisted retrieval
Sample engagement
The twelve-thousand-worker platform that moved payouts to same-day.
Twelve thousand workers. Five-day payouts. Retention bleeding to a competitor with a debit-card payout button.
A gig platform with 12,000 workers paid out on a 5-day cycle because batched ACH felt 'safer'. A competitor launched same-day-to-debit and retention started bleeding within a quarter. Four-week build: Stripe Connect Express migration, instant payout to debit card, earnings dashboard, HMRC-aware tax export. First quarter live: payout latency cut from 5 days to same-day, 60-day worker retention up 28 points.
How we measure: Payout latency measured as gig-completion timestamp to funds-cleared timestamp on worker bank or card, sampled across 5,000 gigs pre/post; retention measured as workers active in 60-day window vs prior cohort.
5d → same-daypayout latency
+28pts60-day retention
12kworkers active
Builds for marketplaces & platforms
Use cases that fit.
Each is a tightly-scoped build, fixed price, owned by you.