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Ecommerce · Shopify stores

App-debt clean. Stack owned. Theme yours.

UK Shopify operators — too many apps, fragile theme, fragmented attribution. We dismantle and rewire so the storefront, ops, and reporting all live where you can change them.

1-3 stores · 4-15 stores
orders / month
Hydrogen-ready, UK
App spend, typical
Shopify 1-3 stores · 4-15 stores1k-50k orders / monthHeadless Hydrogen-ready, UK−£540/mo App spend, typical
The shopify stores stack

Six instruments, calibrated.

UK Shopify operators — too many apps, fragile theme, fragmented attribution. We dismantle and rewire so the storefront, ops, and reporting all live where you can change them.

01 · Theme & UX

Custom Liquid + Hydrogen if needed.

Theme rewritten for the buyer's actual journey, not the demo store. Liquid kept where it earns its keep, Hydrogen when the speed budget demands it.

  • Custom Liquid sections
  • Hydrogen / headless option
  • Shopify CLI workflow
  • Theme Kit version control
02 · App stack audit

Cull, consolidate, rewrite — own the logic.

Most Shopify stores carry £400-£900/mo of app rent for logic worth £40 to write once. We map every app, kill the duplicates, rewrite the rest as Shopify Functions.

  • App-by-app cost audit
  • Custom Shopify Functions
  • Checkout Extensibility build
  • Owned logic, no monthly rent
03 · Stock + supplier

One number across SKUs and warehouses.

Shopify, Linnworks, ShipStation, the 3PL — synced to a single live count. Lead time per supplier, draft POs auto-generated, nothing double-sells.

  • Linnworks integration
  • ShipStation 3PL sync
  • Velocity-based reorder
  • Supplier MOQ rules
04 · Attribution

Channel ROI without Triple Whale rent.

Server-side GA4, UTM hygiene, margin-weighted ROAS — wired into one revenue view. Stop paying £400/mo for a dashboard you can build once and own.

  • Server-side GA4 events
  • Custom UTM pipeline
  • Margin-weighted ROAS
  • First / last-touch view
05 · Customer support

Gorgias / Help Scout, deflected to FAQ + AI.

Tickets triaged on intent, low-risk replies drafted by AI, escalations only on owner-defined rules. Plain or Gorgias as the queue, brain owned by you.

  • Gorgias / Help Scout / Plain
  • AI deflection on FAQ
  • Order-status auto-reply
  • Owner-only escalation
06 · BrainBase

Product copy library, photo standards, supplier roster.

Every product description, every photo guideline, every supplier MOQ — indexed and queryable. New copywriters and freelance photographers productive on day one.

  • Product copy & SKU library
  • Photo & brand standards
  • Supplier & MOQ roster
  • AI-assisted retrieval
Sample engagement

The DTC brand that cut Shopify app spend by £540/mo.

Eight SKUs. Three channels. Twenty-two paid Shopify apps before the rewrite.

An eight-SKU UK DTC brand ran on a paid theme with twenty-two Shopify apps and £680/mo of app rent. Most apps duplicated logic — three did upsells, two did bundles, four touched stock. Three-week build: theme rewritten with custom sections, four Shopify Functions replaced sixteen apps, Linnworks wired in for stock. Six months in: app spend £140/mo, theme conversion +22%, page weight halved, stack owned outright.

How we measure: App spend measured month-over-month from Shopify billing exports; conversion measured as sessions-to-checkout-completion across desktop and mobile, six-month rolling average; page weight from Lighthouse audit pre and post rewrite.

−£540/moShopify app spend cut
+22%theme conversion lift
4 Functionsreplaced 16 apps
Adjacent industries

Different shape of the same problem.

If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.

Map the store.

Bring the app list, the theme, the conversion numbers. We diagnose from the stack.