Day spas + small wellness retreats — Phorest or Mindbody, multi-room scheduling, package management, retail.
Phorest or Mindbody on rails — multi-room scheduling, package management, retail. Built for UK day spas and small wellness retreats.
Per-room and per-therapist diary, conflict-aware. Treatment, room, and therapist booked in one move — no awkward swap when a heated bed is in use.
Packages and gift cards tracked per client, redemptions logged, expiry reminders fired. Pre-paid revenue stops disappearing into a spreadsheet.
Add-on prompt timed to the treatment the client booked. Therapists stop being the upsell awkward. Margin recovered at the front desk, not the chair.
Cycle-aware rebook timed to the treatment, plus seasonal flows (winter detox, summer skin). Members stay members, not lapse to LivingSocial.
Post-visit prompt routes to whichever platform drives discovery — destination spas live on Tripadvisor; day spas on Google. Negative caught privately.
Treatment menu, pricing, retail catalogue, therapist training, supplier list, COSHH sheets — one searchable place. Compliance-ready, day one.
A day spa in the Cotswolds ran Phorest for bookings but packages, gift cards, and add-on tracking lived in three different spreadsheets. Three-week build: package balances integrated into Phorest, treatment-aware add-on prompts at booking, multi-room conflict detection, post-visit Tripadvisor routing. Six months in: package upsell at booking up 18%, add-on attach per treatment up 24%, room utilisation from 64% to 79%.
How we measure: Add-on attach = treatments with at least one add-on ÷ eligible treatments, n = 1,120 pre, 1,340 post; room utilisation = booked therapist-hours ÷ available room-hours, weekday rolling quarter.
If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.
Bring your room count, your booking platform, and your package mix. We diagnose from utilisation.