Nails Gel · acrylic · BIAB · pedicurePhorest Booksy-friendly+28% Maintenance rebook rate+14% Retail attach per visit
The nail bars stack
Six instruments, calibrated.
Phorest or Booksy with gel-cycle aware rebook, per-tech retention, and retail attach. Built for UK nail bars.
01 · Bookings
Hold-on-message and pre-paid maintenance.
Whichever platform you run, we wrap it: hold-on-message slots, deposit-on-confirm for full sets, reminder cadence sized to the cycle. Bookings hold; chairs stay full.
Hold-on-message slots
Deposit via Stripe
Reminder cadence
Phorest, Booksy
02 · Treatment-aware rebook
BIAB at three weeks. Gel at two. Acrylic at three.
Rebook prompt timed to the service the client actually had — not a generic three-week nudge. Maintenance becomes the default, not the after-thought.
Service-specific cadence
BIAB / gel / acrylic / pedi
Maintenance bundle offers
Pre-paid rebook discount
03 · Retail attach
Cuticle oil at the till, not as an add-on email.
Per-tech retail prompt at checkout, stock counts live, reorder when shelves run low. Retail margin, recovered chair-side.
Per-tech retail prompt
Live stock counts
Auto-reorder triggers
OPI, CND, Bio Sculpture
04 · Sterilisation logs
UV cabinet, autoclave, file rotation — logged.
Sterilisation cycle logged automatically with photo timestamp. Local-authority inspection becomes a five-minute export, not a half-day panic.
Per-cycle log
Photo timestamp
Inspection-ready export
Local-authority compliant
05 · Reviews
Treatwell, Google, Trustpilot — routed by what converts.
Post-visit prompt routes to whichever platform drives nail discovery in your area. Negative-flag handling lets you fix before the customer posts.
Post-visit prompt
Platform-aware routing
Negative-flag handling
Treatwell, Google, Trustpilot
06 · BrainBase
Service menu, retail, training — searchable.
Service menu, pricing, retail catalogue, training videos, supplier list — one searchable place. New tech ramped on day one, not week three.
Service menu & pricing
Retail catalogue
Training & SOPs
Supplier index
Sample engagement
The nail bar that shifted maintenance to default.
Eight stations. Four full-time techs. Booksy holding the diary, retail walking out without prompting.
A nail bar in north London used Booksy for bookings but rebook prompts were generic. Two-week build: cycle-aware rebook timed to BIAB, gel, and acrylic separately; per-tech retention dashboard; retail prompt at till with live stock counts; sterilisation log auto-captured. Six months in: maintenance rebook rate up 28%, retail attach per visit up 14%, average ticket up £6.40.
How we measure: Maintenance rebook = appointments scheduled at exit within service-specific window ÷ eligible visits, n = 524 pre, 681 post; retail attach = retail revenue ÷ service revenue, rolling quarter, per Booksy + till exports.
+28%maintenance rebook rate
+14%retail attach per visit
+£6.40average ticket lift
Builds for salons & beauty
Use cases that fit.
Each is a tightly-scoped build, fixed price, owned by you.