Hair salons — Phorest, Treatwell, or Booksy — colour formula history, per-stylist rebook tracking, deposits that hold.
Phorest, Treatwell, or Booksy on rails — colour formula history, per-stylist rebook tracking, deposits that hold. Built for UK hair salons.
Whichever diary you run, we wrap it: hold-on-message slots, deposit-on-confirm, reminders in salon voice. The booking holds before the customer ghosts.
Formula card per client: tube, developer, ratio, timing, root touch-up date. Cover stylists pick up where the regular left off — no awkward consultation restart.
Per-stylist rebook gap, retention curve, average ticket. Owner sees who's building a column and who needs coaching before the chair empties out.
Deposit-on-confirm for new clients and high-value services. No-show flow re-fills the slot from a waitlist before the chair sits cold for two hours.
Post-visit prompt routes to whichever platform drives discovery for your salon. Negative feedback caught privately before it goes public.
Service menu, pricing, retail catalogue, training videos, supplier list — one searchable place. New stylist productive on day one, not week three.
An independent salon in west London ran Phorest for bookings but tracked rebooks in a stylist WhatsApp group. Two-week build: rebook prompts timed to each service interval, per-stylist rebook dashboard surfaced to the owner's Monday review, deposit-on-confirm for new clients and colour services, formula-card add-on layered into Phorest. Six months in: rebook gap from 7.4 weeks to 5.1, pre-booked colour appointments up 34%, no-shows on deposit slots near zero.
How we measure: Rebook gap measured per stylist from Phorest appointment history (n = 412 returning clients pre, 487 post); pre-booked colour share = appointments scheduled at exit ÷ total colour appointments, rolling quarter.
If your work isn't exactly this, the nearest sectors share the rhythm. Or browse every industry we build for.
Bring your chair count, your booking platform, and your last month of rebook data. We diagnose from the diary.